Athletes Updates - Atlas Games 2020
First of all, we want to apologize for the email you received overnight on April 13th. It was an incomplete draft and was sent by mistake due to an update of the email platform.
We wanted to say that there was no intent to send inaccurate or incomplete information on April 14th. We are trying our best to handle this difficult situation
We really appreciate all the kind words and caring support we have received since the news of the cancellation and again after the post on Instagram yesterday.
These kind words of support help us to see a light at the end of the tunnel.
The direction for the next season is slowly taking form. There might be changes from what we are proposing, but we are working on an optimal plan for everyone. We will have to work within the new reality of COVID-19 and whatever that means in the coming months.
We believe that the event will take place in 2021, so the following solution is based on the hope that this pandemic has subsided and that we all return to as much "normal" as will be possible.
We don't know when, but we intend to start with an online qualifier for everyone, for the 2021 season. More details to be announced.
We feel this is the cleanest method, as it will have been a year since - and many athletes will have improved with another year of training under their belt.
I leave my registration funds with Atlas and I will see you at the next event! The athlete’s online qualifier and registration fees will be fully covered for the next event, if the athlete qualifies. Should the athlete not qualify of the next event, Atlas will refund him/her the registration fees at the time of the registration period. Deductions made at the point of online transaction - fees and third-party platform fees (total between 10-20% of initial registration fees). Option 2 "Atlas needs the money and I want to support the event" In the context of the current Covid-19 crisis and in support for the Atlas competition, the athlete generously accepts to donate to Atlas the online qualifier and registration fees paid for the March 2020 edition of the event. Atlas greatly appreciates this gesture and the general support of the community since the forced cancellation of the event. We will keep working at preparing amazing events in the future.
Option 3 "I prefer to be refunded" Atlas will refund the registration fees paid by the athlete for the March 2020 event, deduction made of online transaction fees and third-party platform fees (total between 10-20% of initial registration fees). This refund will be processed as soon as possible but please kindly allow several weeks for this to be completed.
Please email us if you have any questions or if you want to talk about your specific situation.
While some think the otherwise, we are here to help as much as possible and we do understand that we are not alone in this crisis.
We are estimating that having to cancel the event is costing us between $30,000 an $50,000.
And yes it puts the company in a really difficult financial situation.
We simply cannot refund everyone and we cannot refund the full amount - or it would mean an end to the ATLAS Games forever.
We want to collaborate with you. We are even more determined to offer our great community the Sanctional it deserves.